Why 9-1-1

We're Faster

• Build-to-Order Relationships
  Save time booking an air charter. Instead of worrying about establishing credit or wasting time giving basic contact information, when you call we’ll jump and ask how high on the way up. You do this by customizing one of two levels of relationships: Profile and Plan C.
  
  
• VIP Advisor Reporting
  See live, up-to-the-minute visual progress. Instead of those annoying “out for delivery” tracking messages, you see detailed graphics of your aircraft moving across the sky with live verbal or email reports while on the ground.
  

We're Better

• Our Customers say so!
  100% of respondents to the most recent survey conducted by independent research firm Integrity for You gave 9-1-1 the highest rating. And in the follow-up focus groups also conducted by Integrity for You, our Customers gave us kudo after kudo that led to a simple consensus – they consider us Best-in-Class.
  
  
• Beyond Door-to-Door™
  We go far beyond traditional pickup and delivery. We partner with you in advance of your next emergency to save time and money. We put supervisors in the field during peak lane activity. We coordinate with your suppliers or end users.
  
  
• Superior C3 (Command, Control, Communication)
  We give you the tools and timely information to better manage emergency shipments. We do the work, and you always know what is happening, and you can intervene any time you choose.
  

We're Worth it

• Risk Aversion
  Customers prefer 9-1-1 even when a competitor manages to offer a cheaper rate for just this reason. 9-1-1 uses a proactive intelligence model to plan and manage each shipment to lower risk and to handle challenges more effectively. The result is smarter charters.
  
  
• Concierge Attitude
  We understand that the cost of delays far exceed the cost differences even between air charter solutions. So we put more resources into planning, providing options, and performance. The result is annualized savings and superior service.

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