How-to Hints

Tips for enjoying a better air charter experience:

Request for Bid

Rather than asking for a specific aircraft type, give our experts the dimensions, weights, availability and deadline and let them offer the best aircraft for the job.
Let us know if you are trying multiple bidders, so that we don’t do double work, and so that airlines don’t become less negotiable.
Let us know if you want us to provide your multiple bids. Ask about our Best of 3 Guarantee for exclusive Customers.
Complete a Profile, and let us know if you need a bid faster than your Profile says. More time usually means more (often better) options.
Call in your bid request rather than email, especially during traditionally fewer-staffed periods like nights, weekends or holidays.

Choose Solution

During peak periods, don’t take too long to decide. Your best option may be booked for someone else’s mission.
Have a Master Agreement on file so that you need only receive a Charter Detail Notice rather than wait to sign a one-time agreement.
Have an approved Credit Application on file so that you have no delays setting up payment.

Manage Shipment

Use our VIP Advisor to track your shipment while it is airborne, plus our email progress reports. More timely, and more people informed simultaneously.
Update your Profile, and let us know if you want one-time variances in how you receive progress reports.
Upgrade your continuity/contingency planning with Plan C.

International

Be aware of all needed documents and ask about the latest Customs and other regulations.
Check on foreign holidays and curfews that can affect whether your freight can be transported or cleared.
Brief your Customs brokers on each end of the shipment as early as possible, and provide each with necessary documents.
Don’t wait until the material is produced to create the commercial invoice – create an invoice and produce material to match.