How-to Hints
Tips for enjoying a better air charter experience:
- Rather than asking for a specific aircraft type, give our experts the dimensions, weights, availability and deadline and let them offer the best aircraft for the job.
- Let us know if you are trying multiple bidders, so that we don’t do double work, and so that airlines don’t become less negotiable.
- Let us know if you want us to provide your multiple bids. Ask about our Best of 3 Guarantee for exclusive Customers.
- Complete a Profile, and let us know if you need a bid faster than your Profile says. More time usually means more (often better) options.
- Call in your bid request rather than email, especially during traditionally fewer-staffed periods like nights, weekends or holidays.
- During peak periods, don’t take too long to decide. Your best option may be booked for someone else’s mission.
- Have a Master Agreement on file so that you need only receive a Charter Detail Notice rather than wait to sign a one-time agreement.
- Have an approved Credit Application on file so that you have no delays setting up payment.
- Use our VIP Advisor to track your shipment while it is airborne, plus our email progress reports. More timely, and more people informed simultaneously.
- Update your Profile, and let us know if you want one-time variances in how you receive progress reports.
- Upgrade your continuity/contingency planning with Plan C.
- Be aware of all needed documents and ask about the latest Customs and other regulations.
- Check on foreign holidays and curfews that can affect whether your freight can be transported or cleared.
- Brief your Customs brokers on each end of the shipment as early as possible, and provide each with necessary documents.
- Don’t wait until the material is produced to create the commercial invoice – create an invoice and produce material to match.
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