Guarantees
We have a 100% rating. If we need to make something right, just let our charter managers or our President know what you consider fair given the circumstances. We intend to impress you.
We zealously support the success of our fellow “middlemen” (3PL’s, forwarders, etc.). Our job is to make you look good to your Customers. And we carefully respect your relationships by going way beyond industry norms to ensure we don’t do business direct with your Customers. We consider your Customer protected from the first time you use 9-1-1 to fly that Customer’s freight.
When savings are averaged annually, all of our Customers tend to report savings, even though we emphasize service over price. For our exclusive Customers, we offer a unique Best of 3 Guarantee. Name two of our competitors, and we’ll give you their bids plus ours every time. If we can’t beat their rate, we’ll book them and manage the charter for you profit free – zero markup! Hey, we may not be the cheapest every time, but we CAN guarantee you our high quality service every time. Of course, we provide backup invoicing and easy auditing for our Best of 3 guarantee.
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